What would you do if you buy your favorite pack of chocolate and find it defective? Probably visit the grievance cell or demand apology for the same but a 20-year-old girl in London has asked for a lifetime supply of chocolates from the company.
Saima Ahmad, 20 a Law student in England is threatening to sue Nestle after buying a multi-pack of KitKats missing their signature wafers.
Ahmad reportedly wrote a letter to Nestle with the demand after her ‘monetary and emotional’ loss.
“They go about advertising the unique concept of KitKat, but I’m so disappointed by what I have purchased,” the King’s College law student told Yahoo. “I’m hoping they will apologise to me and in future focus more on quality of their product. I wouldn’t rule out taking this further if Nestle do not apologise or compensate me adequately. As I mentioned in my letter of complaint, an unlimited supply of KitKat would do.”
Ahmad had purchased the defective KitKat multi-pack for £2 ($2.88) last month and when she opened it didn’t have wafers.