The railway tourism and catering arm have recently issued a statement denying the reports that IRCTC is barring certain banks from using its payment gateway for debit card transactions.
The options to pay through payment gateway using debit/credit card and internet banking are open for all banks, the IRCTC said. "No debit or credit card of any bank has been restricted by the IRCTC for acceptance on any of the gateway," it said.
The statement clarified that the debit and credit cards of any Indian bank powered by Mater or Visa can be accepted in any of the seven gateways on the site.
There is sm news circulating in the social media regarding non-acceptance of Debit Cards on IRCTC website which is factually not correct.1/3— IRCTC (@IRCTC_Ltd) September 22, 2017
Debit Cards of all the banks are accepted through 7 Payment Gateways at IRCTC for booking of tickets. 2/3— IRCTC (@IRCTC_Ltd) September 22, 2017
Matter has been taken up with the concerned editor for issuing rejoinder/clarification abt d misleading news. 3/3 pic.twitter.com/15uF1gdeuT— IRCTC (@IRCTC_Ltd) September 22, 2017
To allow speedy transactions and reconciliations, IRCTC has provides a value-added service of direct integration to some banks.
"Since direct integration comes at an added cost to the IRCTC, these banks were asked to share a part of their transaction charges with IRCTC," it said.
A senior official of the IRCTC said that it was not possible for it to bear the cost of individual linkage to bank websites. "IRCTC had asked banks to share the revenue earned from online tickets because of these value-added services but some banks refused," he said.
The IRCTC has said that if banks are willing to give the facility of zero transaction charges on their debit cards to rail ticket customers then it will give them the facility of direct debit card integration also.
The statement has further said that banks should abide by the RBI guidelines regarding transaction charges on debit cards by charging only 0.25 percent on transactions of up toRs 1,000 and a maximum of 0.5 percent on transactions of values between Rs 1,000 and Rs 2,000.
(With PTI Inputs)