The matter surfaced when Ghazanfar Ali, a Pakistani national tweeted to the EAM that his mother, Kaneez Fatima’s case has entered critical stage and is advised for liver transplant on an immediate basis.
Addressing Sushma Swaraj in a very respectful manner, Ghazanfar Ali also attached his mother’s treatment papers.
@SushmaSwaraj respected medam.the case of medical visa of my mother is in proses Indian Hi commition islamabad 13-11-17 my mother has gone in to critical stage and advised urgently liver transplant a last hope to save life of my mother please asked IHC issu the visa.+923466525919 pic.twitter.com/zuaQx0J7YO— ghazanfar (@ghazanf52401776) November 25, 2017
The EAM addressed the grievance on an urgent basis and directed the Indian High Commission (IHC) at Islamabad to issue medical visa on an urgent basis.
Not just this, Sushma Swaraj has a credible history of addressing the genuine grievances of Pakistani nationals pertaining to medical issues since Pakistan has a dismal healthcare.
Twitter has emerged as one of the most credible medium to send and receive messages, be it public or private.