New Delhi:
A technical snag in the baggage handling system at New Delhi’s Indira Gandhi airport on Thursday evening led to inordinate flight delays. Thousands of bags were misplaced due to the system failure, reported news agency ANI.
No luggage could be boarded to the flight due to the technical glitch which proved to a be nightmare for the passengers. Some of them took to social media to complain against the inconvenience.
A Delhi International Airport (P) Limited ( DIAL) spokesperson said that the increase in the level of dangerous goods in the luggage was the reason behind the system breakdown.
"With onset of the holiday weekend, Delhi Airport experienced an increased level of dangerous goods, particularly power banks and lighters, in luggage. Incident rate was 30 per cent higher than average. It impacted baggage handling due to the manual reconciliation of the suspect baggage’’ said, the spokesperson.
Vistara airlines issued a statement on Twitter to notify the customers about the inconvenience caused to them due to the system failure.
— Vistara (@airvistara) March 29, 2018
