New Delhi:
Nineteen IndiGo flights were cancelled and 16 others were delayed as crew members were stuck in traffic jam at NH-8 due to anti-CAA protests on Thursday, a Delhi airport official said. Three airlines -- Vistara, Air India and IndiGo -- announced that their passengers, who are stuck in traffic due to anti-CAA protests at various parts of Delhi, will be adjusted in subsequent flights. There will be no additional fee charged for rescheduling or cancellation.
"Till now, 16 flights have been delayed due to traffic jam at NH-8. IndiGo has cancelled 19 flights as the crew members were stuck in traffic jam and because of other issues," the official said.
"Due to traffic restrictions and to accommodate pax reaching late to airport, we've rescheduled and curtailed our schedule in and out of Delhi by approx 20 departures (approx 10% of our Delhi departures). We'll take proactive measures if further cancellations required," IndiGo said in a statement.
Air India said, "In view of the current heavy traffic congestion along the Gurugram-Delhi highway, resulting in inconvenience to passengers, reissue/no-show/cancellation and refund charges for all domestic & international tickets for travel from Delhi on 19th Dec 2019 shall be waived. "
