Online shopping might have become a rising spectrum in recent times, however, there have been many instances where online shopping resulted in total disasters! The e-commerce shopping trends have grown in India over the past few years, but several reports also show that customers have received junk items in place of their orders. In a recent event, Bollywood actor Sonakshi Sinha received rusted iron pieces, when she had ordered for the Bose earphones instead.
Shocked by her online shopping experience, Sonakshi took to her microblogging site to share a picture of the delivered item. The Akira actor, saddened by the event, tweeted the experience. According to the tweet, she ordered a Bose headphone worth Rs 18,000 but instead got rusted iron pieces inside the packed box.
"Hey AmazonIN! Look what i got instead of the @bose headphones I ordered! Properly packed and unopened box, looked legit... but only on the outside," wrote the actor.
Hey @amazonIN! Look what i got instead of the @bose headphones i ordered! Properly packed and unopened box, looked legit... but only on the outside. Oh and your customer service doesnt even want to help, thats what makes it even worse. pic.twitter.com/sA1TwRNwGl— Sonakshi Sinha (@sonakshisinha) December 11, 2018
She later tweeted, "Anybody want to buy a brand new shiny piece of junk for 18,000 bucks? (Yup, its a steal) Dont worry, im selling, not @amazonIN, so ull get exactly what you’re ordering."
The tweet went viral and Amazon had to apologise to Sonakshi for the mistake.
Uh-oh! This is unacceptable! Apologies for the recent ordering experience and the subsequent correspondence with our support team. Please share your details here: https://t.co/vIE01Lj9nJ, we'll get in touch with you directly. ^JC— Amazon Help (@AmazonHelp) December 11, 2018
Earlier in October, a man in Maharashtra's Aurangabad had filed a complaint against a leading online retailer for allegedly sending him a piece of brick instead of a mobile handset that he ordered. Gajanan Kharat, a resident of HUDCO area in Aurangabad, filed a case in October against the wrong delivery.