The argument broke out after a passenger asked for wheelchair assistance for her 75-year old mother.
New Delhi :
An IndiGo pilot has been accused of misbehaving with a passenger onboard on a flight bound to Bengaluru from Chennai. Jayakrishna, the Pilot reportedly told Supriya Unni Nair, who is a journalist by profession, “We will teach you some manners... will ensure you are detained and spend a night in jail.” The argument broke out after Nair asked for wheelchair assistance for her 75-year old mother.
Taking to Twitter, Nair said that she always used to get the wheelchair and added that the crew member did not respond even after calling the assistance bell. She herself went to the crew member and pointed out that the ticket clearly mentioned the wheelchair assistance but was told that the assistance will not be provided.
.@IndiGo6E Your captain on 6E 806 from Chennai to Bangalore on January 13 Jayakrishna harrased, threatened and prevented me and my 75-year old diabetic mom from disembarking the flight and threatened to arrest us because we asked for wheelchair assistance.— Sunâ˜€ï¸ÂÂÂÂTweets (@SupriyaUnniNair) January 13, 2020
Nair further said that the ‘captain came barging out and yelled at her for pressing the assistance button and annoying him and his crew'. She accused the captain of even stopping the wheelchair crew from taking her mother out of the aircraft and threatened them getting them jailed.
The harassment and threats went unchecked despite the presence of other passengers and flight attendants. “Shut up. Who do you think I am? I'll get my CEO to make sure you spend a night in jail”, Nair’s tweet quoted the pilot as saying.
The pilot, according to Nair’s tweet, further said, “You have paid piddly 2000 rupees you don’t own the aircraft he adds. I will make sure you are barred from the skies he yells my mom and me.”
.@IndiGo6E— Sunâ˜€ï¸ÂÂÂÂTweets (@SupriyaUnniNair) January 13, 2020
You have paid piddly 2000 rupees you dont own the aircraft he adds.
I will make sure you are barred from the skies he yells my mom and me.
Later, security personnel and IndiGo ground staff rushed to help and protect them from the captain after to managed to get off the plane.
The captain had even followed the Nair off the flight and stopped their bus from driving away.
However, Nair in her last tweets appreciated the fact that some IndiGo employees were "amazing" and had apologised "profusely" for the act of the captain.