There are several instances where railway passengers suffer a lot of difficulties because they are not aware of their rights. Sometimes they also get cheated by troublemakers who take advantage their ignorance.
Indian Railways from time to time has changed or amended its rules and regulations in order to benefit the passengers.
Here are some of those rights that the passengers should be aware of:
# Railways has introduced a travel insurance cover up of up to Rs 10 lakh, which can be availed while booking a ticket online. It costs mere 92 paise.
#Tickets will only be issued to confirmed and RAC passengers. One gets an option while booking a ticket online, whether he/she wants to book the ticket only if it is confirmed.
#There are times when the passengers need to postpone their work. For that, Railways has a solution. One can postpone his/her journey on confirmed tickets.
# There is one compartment in every passenger train which is earmarked for ladies only. Besides that there are some berths or seats allocated to women in sleeper and second class.
# Boys under the age of 12 years can travel in a ladies coach with relatives or friends.
# If someone has lost his/her ticket or cannot access the e-ticket/ message/ counter ticket, then there is no need to panic. He/she can simply show an original and valid ID proof to the travelling ticket examiner (TTE). In some cases, an extra amount of Rs 50 can be charged to issue a duplicate ticket.