A woman passenger, who has been reported to the police and the Directorate General of Civil Aviation (DGCA) for being a "disruptive passenger" by AirAsia, has alleged that she was sexually harassed by three crew members of the airlines.
AirAsia India has denied the allegation saying that it dealt with the incident as per laid down procedure.
The FIR filed by the woman alleged that a flight steward made "unwelcome physical advances" onboard and spoke rudely to her after she complained about an unclean washroom in the plane while travelling from Ranchi to Bengaluru via Hyderabad on November 3.
"He was trying to be touchy while there was no one around near the washroom. I found that awkward but did not say much as I was not sure about his behaviour," she said in the FIR.
AirAsia India on its part said that the woman verbally abused a senior cabin crew member after she was asked to switch off her mobile phone and filed a complaint with the Airport Police against her when the plane landed in Bengaluru as well as informed the DGCA as per "standard operating procedures followed for disruptive passengers".
The woman claims that the crew insulted her verbally while serving her coffee and told her to switch off her phone rudely.
The police have registered a case under IPC sections related to wrongful restraint, assault or use criminal force on a woman to outrage her modesty and other charges on the basis of the passenger's complaint.
The woman also alleged that after arriving in Bengaluru, a ground staff personnel stopped her from getting into the terminal bus and held her with four more staff on the runway against her will.
"I was the only woman on the runway. Everybody else had left," she claimed.
(With PTI inputs)